FOR COMPANIES
Outsource the operation. Keep the control.
For companies that want reliable customer operations — without building everything internally.
01
Start small.
Pilot the operation.
02
Prove it.
Measure service quality.
03
Scale.
Expand when the operation justifies it.
THE PATH TO PARTNERSHIP
We start with proof, not promises.
A controlled paid pilot with a defined scope and clear success criteria.
PRICING
Managed Customer Support
From €249 / month
for 12 support hours a month
Phone, email and chat support scaled to what your business needs.
A fixed monthly price set by volume, channels and the coverage required. The hourly rate falls as volume grows.
INCLUDES
- Trained operators handling your customers
- Phone, email and chat
- Quality control
- Reporting
- Flexible coverage
- Room to scale as you grow
30-day pilot from €399
Common questions
Why outsource instead of building internally?
An internal team means hiring, training, management and systems — before the first call. NEX4ALL gives you a working operation with one accountable partner.
How much control do we retain?
You define the standards, tone and processes. NEX4ALL runs the day-to-day within that frame.
How does onboarding work?
Understand, design, train — and a pilot before full launch.
Can we start small?
Yes. Most engagements start with a controlled paid pilot with a defined scope.
How is performance measured?
Through reporting agreed before launch — quality, volume and sustained employment.
What happens as volume grows?
Capacity is planned with you and scales when the numbers justify it.